Once your order has been shipped, we’ll send you an email with your tracking number and a link to track your parcel.

Yes, we currently offer international shipping to New Zealand. Stay tuned—worldwide shipping is coming soon!

Shipping rates are calculated at checkout, and you’ll be able to view the cost before confirming your order. If you have any specific questions about international delivery, feel free to reach out to us.

We process orders within 1 business day. Standard shipping typically takes 5-7 business days. For faster delivery, we offer express shipping, which takes 1-2 business days.

We aim to process your order as quickly as possible, so we cannot guarantee that we can make changes once it’s been placed. However, if you contact us within 30 minutes of placing your order, we’ll do our best to accommodate your request.

We accept all major credit cards (Visa, MasterCard, American Express), as well as PayPal, Afterpay, and Apple Pay.

While we don't offer gift wrapping at this time, our products are designed to arrive beautifully packaged and ready to gift. You can also add a personal note to any order, which we’re happy to include for you!

We’re sorry if there’s an issue with your order. Please contact us immediately with your order details and a photo of the damage or incorrect item, and we’ll make it right.

If the product is listed on our website, it is in stock and ready to ship. If something is out of stock, it will be clearly marked as "sold out," and you can sign up to receive a notification when it's back in stock.

Yes! Our gift cards are available in a variety of amounts and are the perfect choice for those who can’t decide what to buy. You can purchase a digital gift card on our website, and it will be delivered straight to your inbox.

Yes! Our towels are made from sustainable materials like recycled plastic bottles. They are also free from harmful chemicals, and we take great care in ensuring our manufacturing processes are eco-conscious.

Our towels are machine washable! To keep them in the best condition, wash them in cold water and avoid fabric softeners. Dry them by hanging or tumble drying on low heat.

Absolutely! We offer bulk orders for events, corporate gifting, and more. Please reach out to us directly for a quote and more details

Yes! Sign up for our newsletter, and you’ll be the first to know about new arrivals, special offers, and more.